Our manufacturer and delivery partners have informed us that there is a backlog of deliveries due to Covid travel restrictions. Since our bags are made-to-order the current delivery timeframe is now 5-7 weeks. We apologize for any inconvenience and thank you for your patience.

How do you ship packages?
Your items are packaged securely and then shipped from overseas directly by our artisans. They choose their shipping method and provider. We are only given a rough estimate about delivery timeframes that vary every month.

What about customs?
Most items from our store will not have any custom tax added upon arrival. However, we are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to you.

How long does shipping take?
Our products our made-to-order so processing times vary from 4 to 8 days. Delivery times vary from 3 to 5 weeks. It depends on what product you purchased, the date is was shipped, the delivery location and any other factors beyond our control.

Will my items be sent in one package?
For logistical reasons, multiple items in the same transaction will sometimes be sent in separate packages.

If you have any other questions, please contact us and we will do our best to help you out.